Orders & Shipping
When will my order ship?
Orders typically ship within 2–4 business days. You’ll receive a confirmation email with tracking as soon as it leaves our warehouse.
How long does delivery take?
Standard delivery times vary by region:
- Domestic: 5–8 business days
- International: 5–12 business days
Do you offer express shipping?
Yes. Express options will appear at checkout based on your location.
Do you ship internationally?
We do. Duties and taxes may apply depending on the destination.
Can I change or cancel my order?
If your order hasn’t shipped yet, we’ll do our best. Email us at support@ronvice.com as soon as possible.
Returns & Exchanges
What’s your return policy?
You have 14 days from the date of delivery to request a return. Items must be unworn, unwashed, and in original condition.
How do I start a return?
Log into your account using your email or order number here. From there, you can submit a return request in just a few steps.
Is return shipping free?
Exchanges are free, we charge a $10 flat rate on returns. International returns may be subject to a bigger fee.
Can I exchange instead of return?
Yes. Proceed with a normal return request on returns.ronvice.com and select "Exchange".