Orders & Shipping
When will my order ship?
Orders typically ship within 2–4 business days. You’ll receive a confirmation email with tracking as soon as it leaves our warehouse.
How long does delivery take?
Standard delivery times vary by region:
- Domestic: 5–8 business days
- International: 5–12 business days
Do you offer express shipping?
Yes. Express options will appear at checkout based on your location.
Do you ship internationally?
We do. Duties and taxes may apply depending on the destination.
Can I change or cancel my order?
If your order hasn’t shipped yet, we’ll do our best. Email us at support@ronvice.com as soon as possible.
Returns & Exchanges
What’s your return policy?
You have 365 days from the date of purchase to request a return. Items must be unworn, unwashed, and in original condition.
How do I start a return?
Log into your account using your email or order number here. From there, you can submit a return request in just a few steps.
Our team will review and process your request within 48 hours. You’ll receive a confirmation by email once it’s approved.
Is return shipping free?
We offer free returns in most regions. International returns may be subject to a small fee.
Can I exchange instead of return?
We don’t process direct exchanges. The fastest way is to return your item and place a new order.